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OmieBox Lite FAQ

What materials are in OmieBox Lite?

OmieBox Lite is made of PP (polypropylene).

Is OmieBox Lite BPA free?

Yes, OmieBox Lite is BPA free.

Where is OmieBox Lite made?

OmieBox Lite is responsibly made in China.

Is OmieBox Lite leakproof? 

OmieBox Lite is leak-resistant when the lid seal is properly installed. It’s designed for dry or slightly moist foods and can handle small amounts of liquid — up to 1 teaspoon (5 mL). Larger amounts may leak. Do not overfill compartments, as this may affect sealing.

The divider splits one compartment into two sections. While the compartment is leakproof as a whole, the two divided sections are not leakproof from each other.

 Is OmieBox Lite microwave safe?

No. Do not microwave any parts of this product, including the cooling pack.

Is OmieBox Lite dishwasher safe?

Only the removable inner tray is dishwasher safe, and top rack only. We recommend hand washing all other parts — including the lid seal, Treasure Pocket™ lid, and strap — to preserve their fit and finish. Never put the cooling pack in the dishwasher.

Is OmieBox Lite freezer safe?

Yes, the cooling pack is designed to go in the freezer. Place it in a flat orientation for at least 8 hours before use.

What are the dimensions & volume of OmieBox Lite ?

Width: 6.6 inches, Length 9.2 inches, Depth 2.8 inches

Weight: 1.4 lbs

Main compartment volume:

Side compartments volume:

What age is OmieBox Lite designed for?

OmieBox Lite is designed for ages 3 and up.

Do's and Don'ts
  • Always wash all parts with warm soapy water and let them dry completely before first use.
  • Do not microwave any parts of this product, including the cooling pack.
  • Do not place OmieBox Lite or any of its components near a heat source.
  • Do not use hot liquids or very hot foods — OmieBox Lite is designed for small amounts of liquid (up to 1 tsp / 5 mL).
  • Do not overfill compartments, as this may affect sealing.
  • Do not fold or unfold the cooling pack when frozen, and do not puncture it. If it’s punctured or leaking, discard it immediately.
  • If the cooling pack’s contents contact skin or eyes, rinse thoroughly with water. If ingested, contact poison control or seek medical attention immediately.
  • Do not allow children to play with, bite, or chew on the strap or lid seal.
  • Instruct children not to place the lid seal around their neck, as it may present an entanglement hazard if misused.
  • The cooling pack is not a toy or teether — keep it out of your mouth.
  • Don’t leave a child unattended while using this product, and don’t let children run while carrying it.
  • Wash and inspect before use; discard and replace at the first sign of damage.
  • Discard all packaging components before use.
  • To prevent brightly colored foods from staining, wash as soon as possible after use.
  • Don’t store perishable foods for extended periods — always follow the food manufacturer’s storage guidelines, and check food temperature before serving.

Assembly Instructions

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Where can I find detailed assembly instructions?

Please visit OmieBox Lite Instructional Videos

Use Instructions

How do I make sure the inner tray is seated correctly?

Make sure the inner tray is aligned and sits flush with the outer shell. Press down gently on the inner tray until it feels securely seated in place. Close the lid and press down on the top with your palm, then engage the latch.

How do I prepare the cooling pack before first use?

Lift the inner tray out of the outer shell to access the cooling pack, then place it in the freezer in a flat orientation for at least 8 hours before use.

Is there a limit to how much liquid I can put in OmieBox Lite?

Yes — OmieBox Lite is designed for small amounts of liquid, up to 1 teaspoon (5 mL). Larger amounts may leak, and overfilling compartments may affect sealing.

Can I put hot food in OmieBox Lite?

No. Do not use hot liquids or very hot foods in OmieBox Lite.

Care Instructions

How should I clean OmieBox Lite?

Wash all parts with warm soapy water and allow them to dry completely before first use. The removable inner tray is top-rack dishwasher safe; we recommend hand washing all other parts — including the lid seal, Treasure Pocket™ lid, and strap — to preserve their fit and fit.

How should I clean the silicone lid seal?

The silicone lid seal should be removed and cleaned daily. Wash it in warm soapy water and let it dry completely. Without daily cleaning, silicone is prone to mold growth — if this happens, things happen, no biggie! Just throw away the affected seal and buy a replacement on our website.

Troubleshooting

It's leaking. What should I check?

Make sure the lid seal is installed evenly around the perimeter of the bottom tray with no ripples, and that compartments aren’t overfilled. The divided sections created by the divider are not leakproof from each other, so wet or saucy foods should stay within a single, undivided compartment. 

The Treasure Pocket™ lid feels uneven after I put it back on. What should I do?

he lid fits one way only. If it feels uneven, remove it and try again, making sure the band notch aligns with the pocket wall cut-out. 

The top lid won't close right. What should I do?

Make sure your inner tray is seated correctly. Press down gently on the inner tray until it feels securely seated in place. Close the lid and press down on the top with your palm, then engage the latch.

There's sticker residue from the eye expression sticker on the Treasure Pocket™ lid. How do I remove it?

 Apply a small amount of cooking oil to a cloth and wipe gently to lift the residue.

Purchase Information

I lost a piece of my OmieBox Lite. Where can I buy spare parts?

 We carry spare parts exclusively on our website. If you’re not sure what to get, please contact us at [email protected]. 

What kind of lunch bag should I buy for OmieBox Lite?

OmieBox Lite dimensions are 9” x 6.5” x 2.25”. Look for a bag that has inner dimensions that are at least this size, but ideally with a +0.5” buffer.

Can I buy OmieBox Lite in my country?

Please check our retailer list to see if there’s a store in your country that carries OmieBox. If not, ask your favorite retailer to contact us — we’re always looking for awesome retail partners. Sorry, but we do not ship internationally, either on our website or Amazon.

Warranty

Is OmieBox Lite covered by a warranty?

 Yes. OmieBox Lite is covered by a 1-year limited warranty. For warranty support, replacement parts, or product questions, please contact us at [email protected].

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